Privacy Policy

What we collect

Depending on how you use the website, we may collect: enquiry details you submit via forms (name, email, message), newsletter subscription email, account details for logged-in users (username, email), and comments you post on articles. If you unlock password-protected content, we may store an access cookie on your device.

How we use your data

• To respond to enquiries and provide quotes/booking details
• To manage availability and scheduling
• To deliver galleries and downloads
• To publish and moderate article comments
• To manage newsletter subscriptions
• To improve site reliability and security

Lawful basis

We process data to respond to enquiries (legitimate interests) and to perform a contract when you book services. We may also rely on consent where required.

Sharing

We use trusted providers to operate the website (hosting, database/storage) and to process payments and subscriptions where applicable (e.g., Stripe). We may also use advertising providers (e.g., Google AdSense) if enabled. We do not sell your personal data.

Retention

We keep data only as long as needed for the purpose it was collected (for example: to respond to enquiries, operate accounts, or keep business records). Access cookies expire automatically.

Your rights

You may request access, correction, deletion, or restriction of your personal data, and you may object to processing. Contact us at contact@lumenfrost.com.

Security

We take reasonable technical and organisational steps to protect your data. No method of transmission or storage is 100% secure, but we work to keep the platform updated and monitored.